We are not just a company and you are not just a number. We are people taking care of other people’s dreams.
Not only are we real people, but we are also dedicated, friendly, organized and efficient. To sum it up: we are professional with a top-notch approach to service.
We both have a luxury hospitality background and we have a passion for exquisite hospitality. We enjoy taking care of people in the smallest detail and love to spice up your trip with surprises along the way.
We were born and bred here, and know our country intimately. Our travels across the many hidden corners of Switzerland have allowed us to build extensive insider knowledge and expertise.
We invest a lot of time searching for the best guides in the country, sourcing the most memorable hotels, and uncovering a heap of ungoogleable experiences. We make a point to visit every hotel and experience in our portfolio to make sure it is up to the standard that you deserve. We never, ever rely on websites.
That also means that we know all of our guides and partners personally. If there is a problem, we know who to call and in this ever-changing world, they continuously update us on their services and their regions.
Because of this, we’re always on the road ourselves, so we know what you need and what’s best for you when you travel.
By trusting us with your next trip, you save and optimize your precious time, you make the most out of your holidays with peace of mind. Priceless.
Speaking of price, we have no hidden costs. The final price we give you is the price you end up paying. It’s just simpler for everyone.
We live here in Switzerland. Being locally based, we are always here for you in case you need any help.
We are your only point of contact. With us, you don’t lose time dealing with several providers where your requirements get lost along the way.
Sorry, there are no pre-established travel packages here. We only craft personalized itineraries because we think your trip should be as unique as you are.
We start with the most important and fundamental part: getting to know you: your dream-experience, your must-haves, what you love, your interests and more. Each of our trips is crafted individually and has its own unique character.It's also important that you get to know us and that you're comfortable with your choice, so don't hesitate to ask us any questions to make sure we're the perfect match for you!
Our itineraries and private tours are entirely tailored to you. You can amend these as much as you like, or just leave it up to us if you don't have too much time on your hands.
What's important to us is that you're excited about the holiday that's ahead of you!
When we’ve finalised your favorite itinerary, we’ll also look at your activities, tours, your transportation and any other experiences that you would like to add on.
Throughout the planning stage, we will continue to finetune your journey to make sure your itinerary is customized to the travel experience you're looking for.
It’s travel time! Now you are ready to enjoy your time in Switzerland with your bespoke travel book by your side.
If you have any questions during your trip, need help (or just want to say hi!), just get in touch with us. We're available at any time!
Click on the points on the map to discover some of our best-loved places and experiences in Switzerland
Let me start by saying – AMAZING! The level of service we received with Chantal & Max was unprecedented! This trip was special, as we wanted to combine our love (and business) of cheese and desire to see this beautiful country not as a tourist, but as something more more unique – personal, fully customized, and off the beaten track.
The service they provide YOU CANNOT DO YOURSELF – no matter how much research, planning or know how. They have not only the experience, the personal connections, but more importantly a level of service and ability to think outside of the box that transform your regular holiday to something magical. They hit the mark on every single level, and we will absolutely use their services for any and all future trips back to Switzerland!
Jennifer & Tim, Colorado, USA – January 2020
If you ever visit Switzerland and want an amazing experience you MUST call Chantal and Max. These guys are the best. I had a free day between business meetings and wanted to see the “real” Switzerland. Something off the beaten track. Chantal set up an amazing day and Max executed the memorable day flawlessly. By the end of the day I felt like I had known Max for much longer than 10 hours. Thank you guys for allowing me to see the true “heart” of Switzerland. I am sure I will be back to spend more time together.
Harris, Pennsylvania, USA – November 2019
Chantal and Max endeavored to understand our trip objectives and preferences, provided their valuable views and suggestions. We engaged them for 4 days and it turned out to be absolutely experiential. The quality of the places they brought us to we’re fantastic, truly local experience and engaging. Chantal does great planning and is detail oriented whilst Max delivers a highly personalized experience and goes the extra mile in every way he could. Thank you Chantal & Max for delivering your brand promise and for going out of your way to create a memorable travel experience for us.
Aileen & Henry, Singapore – October 2019
Chantal & Max are an extraordinary duo we can only recommend to orchestrate unforgettable moments, filled with emotion. The family tour they crafted for us was absolutely priceless.
Mickael & Frederique-Morgane, France – August 2019
Chantal and Max showed us Switzerland in a way that no brochure, picture, or ordinary tour could ever fully capture. From sweeping vistas to personal experiences with locals, they unveiled the true beauty of Switzerland – one perfectly tailored adventure at a time.
Natalie, Georgia, USA – July 2019
We had the most amazing trip to Switzerland and would highly recommend Chantal & Max. They took time to understand our needs and interests, and this resulted in a thoughtful itinerary that exceeded our expectations. The vacation was exquisite!
Lynda, Minnesota, USA – June 2019
…thank you for all your hard work setting up our fantastic tour of your beloved Switzerland!
Your taste in restaurants and hotels is exquisite !!!! We loved them all !! You two were absolutely awesome! We all are very grateful for the fabulous trip you put together for us.
Dean, California, USA – May 2019
Chantal & Max have been great to work with. Executing the travel itinerary by listening to our request and bring it to fruition. We were very grateful for their attention to detail, making the necessary modifications once our plans unexpectedly changed was priceless!! Thanks, for continuing to exceed our expectations and creating a memorable experience.
Antoine, Texas, USA (return traveller) – March 2019
This is the best agency I have ever used for planning travel experiences and adventures. Chantal was kind, organized and responsive when planning our trip in Switzerland. Max was our host and guide and he gave us an unforgettable tour. It’s probably not an exaggeration to say that it was the most fun we’ve had on any European vacation in over a decade… An exceptional experience! We will definitely be planning our next trips with Chantal & Max.
Dustin, Massachusetts, USA – March 2019
It was an exceptional experience. We stayed in hotels and locations that we would not have found on our own. It was seamless and a most memorable trip for all of us. We would highly recommend Chantal & Max.
Sarah-Kate, New York, USA – January 2019
When you visit a country where you know someone, you see that country like no tourist would ever see it. You see places and things perhaps known only to local residents and you hear the stories of what they know about their homeland and growing up there. Because of Chantal & Max, this is the kind of experience we had on our Swiss journey. A most memorable, unmatched time!
Rashida & Frank, Florida, USA – September 2018
We felt cared for throughout our planning and holiday. The hotels and activities were wonderful and felt exclusive. We very rarely had to deal with busloads of tourists and enjoyed interacting more with the locals to get a better idea of life in Switzerland rather than just checking things-to-see of a list. I wish we could find a team like yourselves for every one of our holidays!
Jennifer, South Africa – September 2018
Chantal & Max are both knowledgeable and ethical. They are a true pleasure to work with and I would definitely recommend them to fellow travelers.
Virginia, California, USA – June 2018
Hello, I am Chantal! I am a dual French and Swiss citizen, raised in the United States, and I can definitely say that I was born with the travel bug.
My love for travel and my immersion in the hospitality industry since a very young age led me to study business and hospitality management at the renowned Ecole Hoteliere de Lausanne.
Throughout and after my studies, I moved around between Paris, London and Geneva to work in the operations, sales and marketing teams of some of the world’s most unique boutique properties.
In our spare time, Max and I would love to not only travel through the many cultures of the world, but also to uncover what we have in our own backyard.
My passion for fine hospitality and unique experiences led me to create a more tailored and personable approach in the travel industry. In 2017 I co-founded Chantal & Max, because I wanted to share all wonders of Switzerland that tourists rarely get to see as they follow the traditional tourist map.
Hi, this is Max! I was born and raised in the region of Lake Léman, one of my favourite parts of the world still today. With my eye for detail, love for travel and innate dedication to go above and beyond in ensuring the well-being of those around me, there could not be a more obvious path than pursuing the Ecole Hoteliere de Lausanne, the leading hospitality school in the world.
I graduated with not only my diploma, but also a hefty number of stamps in my passport and the girl of my dreams, Chantal. My career to this day, whether in London, Malta or Switzerland always married my two passions: luxury hospitality operations and the thrill of entrepreneurship. In 2017, I co-founded Chantal & Max and so far, I’ve been lucky enough to collect a significant amount of inspiration as to what makes a holiday unique and unforgettable.