We start with the most important and fundamental part: getting to know you.
Through a complimentary call, we discuss what you’re looking for and what makes a vacation unique for you. Here you can also ask us any questions, to make sure we’re the perfect match for you.
Our itineraries are entirely tailored to you. You can amend these as much as you like, or even ask us to create a brand new one.
The most essential thing is that you’re excited about your holiday!
When you’re happy with your itinerary, we’ll also look at the activities, your transportation and any other experiences that you would like to add on.
Throughout the planning stage, we will continue to finetune your journey to make sure your itinerary is customized to the travel experience you're looking for.
It’s travel time! Now you are ready to enjoy your time in Switzerland with your bespoke travel book by your side.
If you have any questions during your trip, need help (or just want to say hi!), just get in touch with us. We're available at any time!
We had the most amazing trip to Switzerland and would highly recommend Chantal & Max. They took time to understand our needs and interests, and this resulted in a thoughtful itinerary that exceeded our expectations. The vacation was exquisite!
Lynda, Minnesota, USA
This is the best agency I have ever used for planning travel experiences and adventures. Chantal was kind, organized and responsive when planning our trip in Switzerland. Max was our host and guide and he gave us an unforgettable tour. It’s probably not an exaggeration to say that it was the most fun we’ve had on any European vacation in over a decade… An exceptional experience! We will definitely be planning our next trips with Chantal & Max.
Dustin, Massachusetts, USA
When you visit a country where you know someone, you see that country like no tourist would ever see it. You see places and things perhaps known only to local residents and you hear the stories of what they know about their homeland and growing up there. Because of Chantal & Max, this is the kind of experience we had on our Swiss journey. A most memorable, unmatched time!
Rashida & Frank, Florida, USA
Chantal & Max have been great to work with. Executing the travel itinerary by listening to our request and bring it to fruition. We were very grateful for their attention to detail, making the necessary modifications once our plans unexpectedly changed was priceless!! Thanks, for continuing to exceed our expectations and creating a memorable experience.
Antoine, Texas, USA (return traveller)
We felt cared for throughout our planning and holiday. The hotels and activities were wonderful and felt exclusive. We very rarely had to deal with busloads of tourists and enjoyed interacting more with the locals to get a better idea of life in Switzerland rather than just checking things-to-see of a list. I wish we could find a team like yourselves for every one of our holidays!
Jennifer, South Africa
Chantal and Max showed us Switzerland in a way that no brochure, picture, or ordinary tour could ever fully capture. From sweeping vistas to personal experiences with locals, they unveiled the true beauty of Switzerland – one perfectly tailored adventure at a time.
Natalie, Georgia, USA
…thank you for all your hard work setting up our fantastic tour of your beloved Switzerland!
Your taste in restaurants and hotels is exquisite !!!! We loved them all !! You two were absolutely awesome! We all are very grateful for the fabulous trip you put together for us.
Dean, California, USA
Chantal & Max are both knowledgeable and ethical. They are a true pleasure to work with and I would definitely recommend them to fellow travelers.
Virginia, California, USA
It was an exceptional experience. We stayed in hotels and locations that we would not have found on our own. It was seamless and a most memorable trip for all of us. We would highly recommend Chantal & Max.
Sarah-Kate, New York, USA
Hello, I am Chantal! I am a dual French and Swiss citizen, raised in the United States, and I can definitely say that I was born with the travel bug.
My love for travel and my immersion in the hospitality industry led me to study business and hospitality management at the Ecole Hoteliere de Lausanne.
Throughout and after my studies, I moved around between Paris, London and Geneva to work in the operations, sales and marketing teams of some of the world’s most unique boutique properties.
In our spare time, Max and I would love to not only travel through the many cultures of the world, but also to uncover what we have in our own backyard.
My passion for adventure and unique experiences led me to create a more tailored and personable approach in the travel industry. In 2017 I co-founded Chantal & Max, because I wanted to share all wonders of Switzerland that tourists rarely get to see as they follow the traditional tourist map.
Hi, this is Max! I was born and raised in the region of Lake Léman, one of my favourite parts of the world still today. With my eye for detail, love for travel and innate dedication to go above and beyond in ensuring the well-being of those around me, there could not be a more obvious path than pursuing the Ecole Hoteliere de Lausanne.
I graduated with not only my diploma, but also a hefty number of stamps in my passport and the girl of my dreams, Chantal. My career to this day, whether in London, Malta or Switzerland always married my two passions: luxury hospitality operations and the thrill of entrepreneurship. In 2017, I co-founded Chantal &Max and so far, I’ve been lucky enough to collect a significant amount of inspiration as to what makes a holiday unique and unforgettable.